BUS 420 - Operations Management

3 hours
This course is an introduction to the concepts, principles, problems, and practices of operations management, including design, planning, control, and continuous improvement. Emphasis is on managerial processes for effective operations in both goods-producing and service-rendering organizations. Topics include operations strategy, process design, capacity planning, facilities location and design, forecasting, production scheduling, inventory control, quality assurance, and project management. CS